1. Delivery

• Delivery times : We ship your orders within 6 to 12 business days after confirmation of your purchase. In the event of exceptional delays, we will inform you immediately.
• Shipping costs : Shipping costs are clearly indicated at the time of ordering. No hidden fees will be added after validation.
• Delay in delivery : If delivery exceeds 30 days from the order (exceptional case), you have the right to cancel your purchase and obtain a full refund within 14 days .

2. Right of withdrawal

• Withdrawal period : In accordance with the law, you have 14 days after receipt to return a product if you change your mind. No reason is required.
• How to exercise your right? Simply contact us by email or via our withdrawal form available on our website.
• Return of products :
• Refunds : We refund within 14 days of receipt of the compliant product or proof of shipment. Only standard delivery costs are refunded (excluding specific options chosen by the customer).

3. Exceptions to return

Returns are not accepted for products that have been unsealed or show signs of use (stains, damage) for reasons of hygiene and health protection, except in the event of a proven defect.