Last updated: March 11, 2025
1. Introduction
At Noxya, we place particular importance on the confidentiality and protection of our users' personal data. This privacy policy aims to inform you about how we collect, use, store, and protect your personal information, in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller is Noxya, located at 4 rue Fontenelle, 17000 La Rochelle, contactable at contact@noxya.com.
3. Data Collected
We may collect the following types of personal data:
- Identification data : surname, first name, postal address, email address, telephone number.
- Connection data : IP address, browser type, connection time.
- Transaction data : information relating to payments and purchases made on our site.
4. Purposes of Processing
The data collected is used for the following purposes:
- Order and delivery management.
- Communication with customers (product information, customer support).
- Improving our services and our website.
- Compliance with our legal and regulatory obligations.
5. Legal Basis for Processing
The processing of your personal data is based on the following legal bases:
- Execution of a contract : for the management and monitoring of your orders.
- Consent : for sending newsletters or commercial communications.
- Legal obligations : to meet legal or regulatory obligations.
6. Recipients of Data
Your personal data may be shared with:
- Our service providers (carriers, payment services) for the execution of your orders.
- Legal authorities, if required by law.
7. Data Retention Period
Your data is kept for the period necessary for the purposes for which it was collected, unless otherwise required by law. For example:
- Order data: kept for 5 years.
- Commercial prospecting data: kept until you unsubscribe or 3 years after the last contact.
8. Your Rights
In accordance with the GDPR, you have the following rights over your personal data:
- Right of access : obtain a copy of your data.
- Right of rectification : correct inaccurate or incomplete data.
- Right to erasure : request the deletion of your data, under certain conditions.
- Right to restriction of processing : temporarily restrict the use of your data.
- Right to object : to object to the processing of your data for legitimate reasons.
- Right to portability : receive your data in a structured and commonly used format.
To exercise these rights, please contact us at contact@noxya.com
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.
10. Cookies
Our website uses cookies to improve your user experience. You can manage your cookie preferences through your browser settings.
11. Changes to the Privacy Policy
We may change this privacy policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact
If you have any questions regarding this Privacy Policy, please contact us at:
Noxya
4 rue Fontenelle, 17000 La Rochelle
0615212670
contact@noxya.com