TERMS OF USE

Last updated: March 11, 2025

Welcome to Noxya ! By accessing and using our website www.noxya.com , you fully accept these Terms of Use . We encourage you to read them carefully before using our site and services.

1. ACCEPTANCE OF CONDITIONS

Use of our site implies your unconditional acceptance of these Terms of Use . If you do not agree with these terms, we ask that you do not use our services.

Noxya reserves the right to modify these terms and conditions at any time. Any changes will take effect upon publication on our website.

2. ACCESS AND USE OF THE SITE

• Our site is intended for users who are adults or have the authorization of a legal representative.
• Any fraudulent, abusive or contrary use to applicable laws is prohibited.
• Noxya reserves the right to restrict or suspend access to the site in the event of non-compliance with these conditions.
• We make every effort to ensure continuous access to the site, but cannot guarantee its operation without interruption or error.

3. PRODUCTS AND ORDERS

• Our products are described and presented as accurately as possible. However, there may be slight differences between the visuals and the actual product.
• Prices displayed are in euros (€), all taxes included (TTC) and may be changed without notice.
• Any order validated on the site implies an obligation to pay .
• We reserve the right to refuse an order in the event of a stock problem, fraudulent payment or suspicion of illicit activity.

4. PAYMENT AND SECURITY

• We offer several secure payment methods ( Bank card, PayPal, etc. ).
• All transactions are protected by SSL encryption protocol to ensure their security.
• In the event of a refused or suspected fraudulent payment, we reserve the right to cancel the order.

5. DELIVERY AND RETURNS

• Our delivery times are given as an indication and may vary depending on the carrier and your location.
• You have a 14-day right of withdrawal from receipt of your order, except for legal exceptions (personalized products, hygiene, etc.).
• Returns must be made in their original, unused condition and in their packaging .
• Return costs are the responsibility of the customer, except in the event of an error on our part.

6. INTELLECTUAL PROPERTY

• All contents of the site ( texts, images, logos, design, etc. ) are protected by copyright and intellectual property .
• Any reproduction, modification or distribution without our agreement is strictly prohibited.

7. PROTECTION OF PERSONAL DATA

• We collect certain personal information as part of your use of the site (order, customer account, etc.), in compliance with the General Data Protection Regulation (GDPR) .
• You have the right to access, modify and delete your data upon simple request.
• See our Privacy Policy for more information on how we use your data.

8. RESPONSIBILITY

• We make every effort to provide accurate information and a functional site, but we cannot be held responsible for any errors, omissions or malfunctions beyond our control.
• We are not responsible for damages resulting from misuse of our products.
• In the event of force majeure (natural disaster, cyberattack, etc.), we cannot be held liable.

9. MODIFICATION OF CONDITIONS

We reserve the right to modify these Terms of Use at any time. The new terms will apply automatically upon publication on our website.

10. APPLICABLE LAW AND DISPUTE RESOLUTION

• These conditions are governed by French law .
• In the event of a dispute, we will always favor an amicable solution before any legal proceedings.
• If no agreement is reached, the dispute will be brought before the competent courts.

11. CONTACT

For any questions or requests for information, you can contact us:
📧 Email : contact.noxya.com
📍 Postal address : 4 rue Fontenelle, 17000 La Rochelle
📞 Telephone : 06 15 21 26 70